Inbound AI Phone Solutions (Basic)

The Basic Plan is the entry-level option, priced at $449 per month, and is designed to ensure that every inbound call is answered, handled professionally, and captured clearly. It is ideal for businesses that want to eliminate voicemail, improve responsiveness, and establish a reliable foundation for how their calls are handled.

This plan includes up to 500 minutes of talk time per month, allowing the system to actively engage callers in real conversations rather than simply collecting messages. Each interaction is handled instantly, ensuring that callers are never left waiting or asked to follow up later.

In addition to voice interactions, the plan includes up to 5,000 SMS messages per month. This allows the system to support follow-up communication, confirmations, and additional engagement when needed, helping extend conversations beyond the initial call when appropriate.

A key advantage of this plan is that it includes up to 3 unique AI agents. This allows the business to deploy different agents for different purposes, such as handling inbound calls, managing after-hours communication, or supporting specific departments or workflows. Each agent can be tailored to a specific role, creating more flexibility and better alignment with how the business operates.

One of the core features of this plan is instant email notifications. After each call, the business receives a structured summary of the interaction along with access to the full call recording. This ensures complete visibility into every conversation, making it easy to follow up quickly and accurately without relying on incomplete or unclear messages.

The plan also includes live transfer functionality. If a caller needs to speak with a real person, or if a situation requires human involvement, the system can route the call directly to the appropriate team member based on the business’s preferences. This ensures that urgent or high-priority interactions are handled immediately while still allowing the system to manage the majority of calls efficiently.

Like all tiers, the Basic Plan is fully set up and managed by the Violet Wave Media team, with most businesses going live within about 24 hours. There is no need to learn new systems or manage the technical side—everything is handled for you.

From a value perspective, this plan is often enough to create an immediate and noticeable improvement. By ensuring every call is answered, every interaction is captured, and every conversation is clearly documented, it helps businesses get more consistent and reliable outcomes from the calls they are already receiving.

Ultimately, Tier 1 is about establishing control and consistency. It replaces voicemail and inconsistent call handling with a system that works the same way every time, while also giving businesses the flexibility to deploy multiple AI agents across different use cases.